Returns Policy
You may return most new, unopened items within 30 days for a full refund. A receipt of purchase may be required.
Any defective items maybe returned within the statutory 30 day period for a replacement, store credit or full refund.
Pre-order Items
We operate on pre-authorised payments for all pre-order items. Payment is taken upon allocation from the supplier.
Pre-order/Order Cancellation
While there are not generally any issues with order cancellation, we regret that pre-order memorabilia and collectibles cannot be cancelled once the manufacturer has allocated the order item to us (i.e. after payment has been taken).
Shipping
Please Note: Orders that include any pre-order item will be held until all items can be dispatched together.
Jersey: Click and collect service only.
UK (inc. NI),IOM,CI:
Under £50.00 pre-tax value - £4.50 + Tax
Over £50.00 pre-tax value - Free
Over size/weight: Nominal £25.00 flat fee, though additional cost may be incurred dependent upon size/weight and delivery address.
US/Canada: Standard shipping rates are now set for the US and Canada, up to 10Kg, for over size/weight items, please contact us for a quote.
251g-500g - £20.00
501g-1Kg - £30
1Kg-1.5Kg - £40.00
1.5Kg-2Kg - £50.00
2Kg - 5Kg - £70.00
5Kg - 10Kg - £100.00
Rest of the World: Please use our contact form for a shipping quote.
PLEASE NOTE: We cannot supply any current Games Workshop product outside of the UK & CI.